Fast, tracked delivery from our Niagara Park workshop to your door.
| Location | Cost | Delivery Time |
|---|---|---|
| Metro (Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Newcastle, Canberra) | $9.95 | 5–7 business days |
| Regional | $14.95 | 7–12 business days |
| Remote | Contact us | 10–20 business days |
| Free shipping — orders over $150 | $0 | Same as location above |
Order confirmed — You receive an order confirmation email with your order summary and estimated dispatch date.
Production — Your sign is laser cut and quality-checked within one business day.
Dispatched — We pack your sign in protective packaging and hand it to our courier partner.
Tracking sent — You receive a tracking number via email so you can follow your package in real time.
Delivered — Your custom metal sign arrives at your chosen address, ready to unwrap and install.
We partner with trusted Australian courier networks to get your sign to you safely. Australia Post handles the majority of our parcels, offering reliable coverage to every postcode in the country. For larger signs or bulk orders, we may use Sendle or Couriers Please to ensure the most cost-effective and secure delivery.
Every order receives a unique tracking number via email as soon as it leaves our workshop. You can use this number on the courier's website to see real-time updates, estimated delivery windows, and any delivery exceptions. If you have not received your tracking email within two business days of ordering, check your spam folder or contact us.
We ship every sign in eco-friendly, recyclable cardboard packaging with protective wrapping to prevent scratches and dents in transit. We avoid plastic bubble wrap and polystyrene wherever possible. Our goal is to deliver your sign in perfect condition while keeping our environmental footprint as small as we can.
Metro areas: 5–7 business days. Regional areas: 7–12 business days. Remote areas: 10–20 business days. All timeframes are after our 1-business-day production period.
Metro shipping is $9.95, regional shipping is $14.95, and shipping is free on all orders over $150. Remote area shipping is quoted on request.
Yes. We deliver Australia-wide. Rural and remote orders may take longer and occasionally require a custom freight quote depending on accessibility.
Australia Post is our primary courier for standard parcels. For larger or bulkier signs we may use Sendle or Couriers Please to ensure safe delivery at the best rate.
Every order receives a tracking number via email once dispatched. You can monitor your delivery through the courier's tracking portal.
Signs are wrapped in protective material and packed in recyclable cardboard boxes. We use eco-friendly packaging wherever possible without compromising protection.
Take photos of the packaging and the sign immediately, then email us at hello@metalmarvel.com.au with your order number. We will arrange a replacement or refund under our 30-day defect guarantee.
Yes. During checkout you can provide delivery instructions including authority to leave. Please note that doing so is at your own risk if the delivery location is not secure.
Need more help? Visit our full FAQ or get in touch.