Can I use Google and email on the same account?

Yes, but the first sign-in method is protected. If you created the account with email, use email first, then link Google from your profile when provider linking is available for your account.

Why did Metal Marvel say I used the wrong sign-in method?

That message protects your order history and saved designs from being opened through a different provider with the same email address.

Do new Google users need onboarding?

Yes. New Google accounts are asked to confirm profile details and marketing preferences before the welcome promotion is assigned.

What should I do if Google sign-in does not finish?

Start Google sign-in again from the login page. If the problem repeats, use email sign-in with the same address so you can reach orders and support.

Made in Niagara Park, NSW · Est. 2024Free shipping over $150 · Tracked Australia-wide deliveryhello@metalmarvel.com.au

ACCOUNT GUIDE

Account Sign-In

Use the same protected sign-in method each time so your saved designs, orders, and promotions stay attached to the right account.

Sign in with the method you used when the account was created. Google accounts complete a short onboarding step, email accounts can use password or magic link, and linked providers are accepted after they have been verified.

Choose the Right Method

If you started with Google, keep using Google. If you started with email, use your password or request a magic link. Metal Marvel checks the provider before opening the account so a different service with the same email address cannot take over your order history.

When a provider has been linked to your profile, either method can be used. Until then, use the original method shown on the login page if a wrong-method message appears.

Google Sign-In

1. Start from Metal Marvel. Open the login page and choose Continue with Google.
2. Approve the Google prompt. Use the same Google address you want attached to orders and saved designs.
3. Finish onboarding. New Google customers confirm profile details and preferences before the welcome offer is applied.
4. Return to your account. Existing customers go back to the page they were trying to open.

Email and Magic Links

Email sign-in works with a password or a magic link sent to your inbox. Magic links are useful if you forgot your password or are signing in from a new device.

Use the same email address you used at checkout. Guest orders can still be tracked from the tracking page with order details, but signing in keeps future designs, invoices, and address details together.

If Sign-In Fails

Wrong sign-in method: use the provider named on the login page, then link another provider from your profile if needed.
Google did not finish: start Google sign-in again from the login page instead of refreshing the callback page.
New account opens onboarding: complete the profile details so the welcome promotion and marketing preference are saved.
Still blocked: use email sign-in with the same address and contact support with the order number or checkout email.